Transport for London is the biggest institutional killer in the capital, and yet, despite the devastating exposés by Tom Kearney of management practices that cause several of these killings, traditional media has been looking the other way.
Maybe they are waking up.
In this report, the BBC interviews Bus Driver X, one of the several drivers who are prevented by TfL to use CIRAS, the confidential incident reporting system used in the railways, and is forced to report his anxieties that safety is compromised in order to achieve performance targets, through Tom’s blog. He admits compromising people’s safety in order not to lose his job.
At 2:00 you will hear Leon Daniels, Managing Director Surface Transport, repeating the blatant lie, “Nothing is more important than safety. Safety is our top priority.”
Any journalist worth her salt would “follow the money”. And here it is, in the Commissioner and Chief Officer Performance Awards, we can see how much TfL values safety. Clearly not top priority. Customer satisfaction on the road network is 13.8%. Time reliability is 19.2%. Reduction in KSIs is only 8.2%. No wonder management is willing to sacrifice people’s lives in order to achieve reliability targets.
The biggest scandal is that the Health & Safety Executive refuses to investigate these management practices which cause so many tragedies.
UPDATE: Here is a little parody by Tom Kearney, giving some context to the fantasies blurted out by Leon Daniels: